Shipping policy

At Blkbird, we aim to make your shopping experience simple and reliable. We carefully pack every order and work with trusted delivery partners to ensure your products reach you safely.

Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, festivals, or promotional periods, processing may take slightly longer due to increased order volumes.

Shipping & Delivery

We currently ship orders across India.
Once your order has been dispatched, delivery usually takes approximately 3–7 business days, depending on your location.
Delivery timelines may vary for remote areas or locations with limited courier coverage.
The estimated delivery date shown at checkout is an estimate and may vary due to courier delays, weather, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable free-shipping offers will be clearly mentioned on our website or during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with the available tracking details.

You can use the tracking information to check the latest status of your shipment.

Delayed or Undelivered Orders

If your order is delayed beyond the expected delivery period, please contact us with your order number. We will coordinate with the delivery partner and assist you with the shipment status.

If a package is returned to us because of an incorrect or incomplete address, repeated failed delivery attempts, or the customer being unavailable to receive the order, additional shipping charges may apply for re-shipping.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible and provide photographs or an unboxing video where available.

This will help us investigate the issue with the courier partner and provide appropriate assistance.